Refund policy


RETURN & REFUND POLICY

Return Policy πŸ”„

  1. If your order does not match the description or the product shown in the image, you are eligible for an immediate return.

    Example:
    If the product image or name does not include a β€œtaco trait” but the item you receive does have a taco trait above it, you are entitled to a refund once the product is returned.

  2. If your order has not been processed through the in-game trading system to the username you have clarified in your orderΒ and you have not received your product, you are eligible for a refund.

When a Return is NOT Eligible ❌

You are not eligible for a refund if:

  • You have received the digital products in your order
  • The product matches both the description and the image and has been deliveried.

How to Request a Refund πŸ“©

You can contact us through one of the following options:

  1. Email: support@adhdblox.com (include your order information that you recieved on your mail that you wrote in check-out when buying.Β 
  2. Chat with human assistent thougth our chat-box > To the Right on your screen and then DOWN to the yellow circle between opening hours 08am-18pm Swedish hours.Β 
  3. It also works to get service thougth TikTok channel and username @ADHDbloxΒ Just DM me.

Refund Policy πŸ’³

  • Refunds will be issued to the original payment method used at checkout.
  • If you used Klarna β€œPay Later”, this means:
    • No payment has been charged
    • No refund is required
    • You can simply cancel the order through Klarna

Processing Time for Eligible ⏳

Eligible refunds are processed within 3–5 business days.