Refund policy


RETURN & REFUND POLICY

Return Policy πŸ”„

  1. If your order does not match the description or the product shown in the image, you are eligible for an immediate return.

    Example:
    If the product image does not include a β€œtaco trait” but the item you receive does, you are entitled to a refund once the product is returned.

  2. If you do not receive a reply within 10 minutes, you are eligible for a refund.
  3. If your order has not been processed through the in-game trading system and you have not received your product, you are eligible for a refund.

When a Return is NOT Eligible ❌

You are not eligible for a refund if:

  • You have received your order
  • The product matches both the description and the image

How to Request a Refund πŸ“©

You can contact us through one of the following options:

  1. Email: Hello@itisraaa.com (include your order information)
  2. Chat
  3. TikTok username @ADHDblox Name @ADHDblox

Refund Policy πŸ’³

  • Refunds will be issued to the original payment method used at checkout.
  • If you used Klarna β€œPay Later”, this means:
    • No payment has been charged
    • No refund is required
    • You can simply cancel the order through Klarna

Processing Time ⏳

Refunds are processed within 3–5 business days.